New York Medical College
Public Health Information Partners
Harnessing Global Information to Meet Local Needs
A Health Sciences Library and School of Public Health collaborative sub-contract with Local County Health Departments
Training Reports Public Health Links  
  • About PHIP
  • 2011 Tool Kit
  • Reports
  • Training
  • Bios
  • Contact Us
  • Tool Kit

    Health Literacy Tool Kit

    Meta Sites (tools, resources and reports)

    Health Literacy and Cultural Competence: HHS Resource Links AHRQ

    Health Literacy Improvement U.S. Department of Health and Human Services, Office of Disease Prevention and Health Promotion

    Health Literacy Links Literacy Assistance Center

    Introduction to Health Literacy

    America's Health Literacy: Why We Need Accessible Health Information A collaboration of the U.S. Department of Health and Human Services Office of Disease Prevention and Health Promotion, the Centers for Disease Control, and AHRQ

    Health Literacy Video American College of Physicians Foundation

    National Action Plan to Improve Health Literacy U.S. Department of Health and Human Services

    Resources for Providers/Health Professionals

    Ask Me 3 National Patient Safety Foundation

    AHRQ Tools for Addressing Health Literacy Video of Cindy Brach MPP, Agency for Health Care Research and Quality, discussing tools that can help patients increase their health literacy skills and clinicians decrease health literacy demands.

    Health Information Literacy: Resources for Health and Information Professionals Medical Library Association

    Health Literacy and Patient Safety: Help patients understand: Manual for Clinicians, 2nd ed. 2007 American Medical Association

    Note: entire kit costs $35 each

    Health Literacy for Public Health Professionals CDC -An online course that introduces participants to the fundamentals of health literacy and demonstrate the importance of health literacy within public health practice. Registration page (CE credits available for physicians, nurses, and others) Course page

    Health Literacy Kit American Medical Association Note: The health literacy toolkit has recently been re-approved to provide continuing medical education (CME) credit for physicians through May 2012. Designed as self-study CME activities, physicians can earn a maximum of 2.5 AMA PRA Category 1 Creditsâ„¢ for each activity CME information for the health literacy toolkit

    Health Literacy Training University of Arizona Department of Family and Community Medicine

    Improving Patient-Provider Communication Video Joint Commission

    Promoting Health Literacy Through Storytelling The Online Journal of Issues in Nursing Vol. 14, No. 3, Manuscript 6

    Unified Health Communication: Addressing Health Literacy, Cultural Competency, and Limited English Proficiency U.S. Department of Health and Human Services, Health Resources and Services Administration -Free, on-line, go-at-your-own-pace training to help health care professionals improve patient-provider communication

    Unified Health Communications 101 (Course ID 1010510). This course offers for continuing education credits -- CEU/CE,CHES,CME,CNE
    Unified Health Communications 100 (Course ID 1010508). This course does not offer continuing education credits
    To register, go to and choose your course. (Note: The content is the same in both courses. Course 101 provides continuing education units and requires completion of the pre and post test assessments.)

    Uninformed Consent American Medical Association Video about consent forms

    Resources for Health Organizations

    Accessible Health Information Technology (IT) for Populations with Limited Literacy -A Guide for Developers and Purchasers of Health IT AHRQ

    Accurate, Accessible and Actionable Health Information for All CDC - information and tools to improve health literacy for all organizations that interact and communicate with people about health.

    Advancing Effective Communication, Cultural Competence, and Patient and Family-Centered Care: A Roadmap for Hospitals The Joint Commission

    CAHPS Cultural Competence Item Set AHRQ -Items designed to capture the cultural competence of health care providers from the patient’s perspective.

    Health Literacy: A Toolkit for Communicators America’s Health Insurance Plans -For use by professionals charged with developing health literacy programs and plain language initiatives

    The Health Literacy Environment of Hospitals and Health Centers: Partners for Action: Making Your Healthcare Facility Literacy-Friendly National Center for the Study of Adult Learning and Literacy

    Health Literacy Practices in Primary Care Settings: Examples from the Field, January 11, 2008 Volume 81. The Commonwealth Fund Report offers 12 recommendations for clinicians, facilities, and researchers

    Health Literacy Tools for Use in Pharmacies AHRQ"

    Health Literacy Universal Precautions Toolkit University of North Carolina at Chapel Hill for AHRQ
    Toolkit designed to help adult and pediatric practices ensure that systems are in place to promote better understanding by all patients.

    Medication Reconciliation Society of Hospital Medicine. AHRQ-funded processes to avoid nintentional medication discrepancies during transitions in care.

    Professional development framework and sample lesson plans Literacy Assistance Center

    What Did the Doctor Say?: Improving Health Literacy to Protect Patient Safety Joint Commission

    Developing Easy-to-Read/ Print Materials for Patients

    Health Literacy Online: A Guide to Writing and Designing Easy-to-Use Health Web Sites U.S. Department of Health and Human Services, Office of Disease Prevention and Health Promotion -A research-based how-to guide for creating health Web sites.

    PlainLanguage.govPlain Language Action and Information Network

    Literacy Assessment and Aid - Tools

    Literary Assessment Tools University of North Carolina at Chapel Hill

    The Newest Vital Sign Pfizer Description and Order Form (available to medical and public health providers and researchers at no cost. The REALM sample kit, instruction manual, laminated patient word lists and scoring sheets are available for purchase from Terry C. Davis, PhD (LSU Medical Center, 1501 Kings Highway, Shreveport, LA 71130-3932,

    SMOG measures readability of pasted text by grade level.

    Visual Medication Schedule Machtinger & Schillinger for UCSF - Research findings are reported in the October 2007 issue of the Joint Commission Journal on Quality and Patient Safety.

    Health Literacy Articles/Podcasts

    Health Literacy Out Loud: Podcast Interviews with Those in the Know about Health Literacy Health Literacy Consulting

    Taking Medical Jargon Out of Doctor Visits Wall Street Journal July 6, 2010

    Twitter Me This: How Can We Improve Health Literacy? CDC Health Out Loud Blog October 21, 2010

    Health Literacy Research

    Health Literacy Interventions and Outcomes: An Updated Systematic Review AHRQ

    Health Literacy on Wheels Center for Health and Risk Communication

    Innovations in Health Literacy: Workshop Summary 2011 Institute of Medicine

    D. Crooke Updated 1/23/2014

  • Photos of Events
  • Program Overview
  • Conference Agenda
  • 2007 Conference Virtual Toolkit
  • Conference Photos
    Updated 02/11/2011, D. Cunningham